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		Administraci�on de servicios : estrategias para la creaci�on de valor en el nuevo paradigma de los negocios / Christopher Lovelock, Javier Reynoso, Luis Huete, Jochen Wirtz ; traducci�on Miguel �Angel S�anchez Carri�on, Pilar Mascar�o Sacrist�an, Jaime G�omez Mont Araiza ; colaboraci�on t�ecnica Karla Ver�onica Cabrera Mart�inez. by Lovelock, Christopher H [autor.] Reynoso, Javier [autor.] Huete, Luis [autor.] Wirtz, Jochen [autor.] S�anchez Carri�on, Miguel �Angel [traductor.] Mascar�o Sacrist�an, Pilar [traductor.] G�omez Mont Araiza, Jaime [traductor.] Cabrera Mart�inez, Karla Ver�onica [editor.] Edition: Tercera edici�on. Material type: Text; Format: print available online ; Literary form: Not fiction Language: Spanish Original language: English Publisher: Ciudad de M�exico : Pearson Educaci�on de M�exico, [2018]Copyright date: �2018 Online resources: Click here to access online Availability: No items available. Add to cart (remove)
		Marketing de servicios : personal, tecnología y estrategia by Lovelock, Christopher [Autor] Wirtz, Jochen [Autor.] Series: Edition: 7a ed. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México : Pearson Educación, 2015 Online resources: Click here to access online Availability: No items available. Lists: Pearson Educación/Digital. Add to cart (remove)

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